Zea Parts
Increase parts sales, transform customer experience, and after-market sales operations with Zea Parts catalog solutions.
Online Parts Catalogs Tailored for Manufacturers
After-market parts sales are challenging.
- Customers and service technicians struggle with identifying parts, especially on complex products where many parts are similar, requiring assistance from the manufacturer and escalations to engineering.
- Creating and maintaining a parts catalog, particularly for larger products, is very labor intensive.
- Customizable products introduce more complexity with many different configurations.
Zea helps manufacturers deploy online parts catalogs that solve these challenges. Using an innovative CAD-to-Catalog solution, Zea Parts automates much of the process, cataloging even the most complex products into beautiful online parts catalogs that streamline sales.
Increase Sales with a Transformational Customer Experience
Empower customers and service partners to visually identify parts, confirm selections, and order with confidence.
- Digital Twins via serial number lookup. Customers can get the exact digital twin of their product via a serial number lookup - perfect for custom configurations.
- Visual part search. Customers navigate an interactive 3D model to pinpoint exactly what they need.
- Full part info. Provide descriptions, pricing, service notes in one place.
- Multi-media. Add photos/images of the part if needed.
- Shareable Cart. Enables service partners to easily add parts and share them with collaborators
- Request Quote. Customers can check out and request a quote from the manufacturer.
- E-commerce integration. Zea can integrate with your e-commerce workflow.
“With Zea, we automated how we create and update thousands of serial number–specific part catalogs based on our 3D models and ERP data.”
Blair McIntosh, CEO, Motrec.
Streamline your Team Workflow
Service
Service and parts teams can see exactly what they’re selling.
On-Site Solutions
Field techs can diagnose and order parts on-site.
Confidence Without Complexity
Non-technical staff can work confidently with complex assemblies.
“With Zea, we automated how we create and update thousands of serial number–specific part catalogs based on our 3D models and ERP data.”
Hunter Shields, Trebro
Why Manufacturers Choose Zea
- Increase sales by improving customer experience
- Always have your parts catalog up to date
- Reduce support time for spare parts
- Increase customer satisfaction and brand reputation
- Scale efficiently, save costs
- Protect IP by filtering out parts
“The ‘wow’ moment came when we saw our vehicle rendered beautifully in 3D, with intuitive drill-down to part numbers”
Paul Achard, Co-Founder, Taiga Motors
FREQUENTLY ASKED QUESTIONS
Streamlining Spare Parts Sales with Interactive 3D Digital Twins
How does Zea Parts automate the creation of serial-number-specific catalogs ?
Traditional parts catalogs are static and quickly become outdated. Zea Parts integrates directly with your ERP and PLM data to automatically generate 3D catalogs that are specific to a single serial number. This “Digital Twin” approach ensures that customers in global manufacturing hubs only see the exact parts that belong to their specific machine, eliminating the confusion caused by mid-production engineering changes.
Why is a 3D parts catalog better than a traditional PDF or paper manual ?
Static PDFs lead to misidentification, which accounts for nearly 15% of all parts returns in the industrial sector. Zea Parts uses an interactive 3D viewer that allows users to rotate, hide, and explode assemblies. This visual clarity empowers technicians and dealers to confirm they have the right part before they order, significantly reducing shipping costs and equipment downtime.
How does Zea Parts protect my company’s intellectual property (IP) ?
Security is a top priority for our brand. Unlike other web-based viewers, Zea Parts allows you to “decimate” or filter your CAD data during the publishing process. You can choose to show only the exterior geometry or specific sub-assemblies needed for servicing, ensuring that your proprietary internal designs remain protected while still providing a high-quality visual experience for the end-user.
Can we integrate our existing e-commerce checkout and "Request a Quote" workflows ?
Yes. Zea Parts is built to be the “visual front-end” for your aftermarket sales. Our platform features a “Shareable Cart” and can integrate via API with your existing e-commerce engine or CRM. This allows dealers and customers to build a list of parts visually and then push that data directly into your checkout process, ensuring a seamless and modern buying experience.
Does Zea Parts support field technicians working in remote areas with low bandwidth ?
Performance is one of Zea’s core brand pillars. Our engine is optimized for “Progressive Loading,” meaning the 3D model becomes interactive almost instantly while high-resolution details load in the background. This makes Zea Parts the ideal solution for field service technicians using mobile devices on-site or in remote industrial locations where high-speed internet is not guaranteed.
What is the typical Return on Investment (ROI) for switching to a 3D parts platform ?
Most manufacturers see a positive ROI within the first 12–18 months. By switching to Zea Parts, you drastically reduce the labor hours required to manually update manuals, lower the volume of support calls to your engineering team, and capture “lost” aftermarket revenue that would otherwise go to third-party grey market sellers. It transforms your after-sales department from a cost center into a profit-driving engine.